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Follow Your Product from Inception to Delivery

Order Tracking

Follow Your Product from Inception to Delivery

Companies across many different industries can benefit from outsourcing diamond dicing needs, but not being able to follow the product from inception through production may be worrisome for some. At Innovative Fabrication, we are committed to providing you with the highest quality products and we can help to alleviate some worry by communicating with you every step of the way. From inception to delivery, we can help you make your diamond dicing wishes come true.

Initial Communication

When you contact us to begin the process of outsourcing your dicing needs, we will work with you to make sure that we understand exactly what it is that you need. Our professionals will review your order and provide you with a quote within 24 hours. Whether you need silicon wafers to manufacture semiconductors, optical lenses for scientific or medical equipment, jewels to be used in jewelry making, or have any other diamond dicing needs, we will be happy to review your order and tell you how we can help you.

Same Day Service

If you have urgent needs, we may be able to provide you with same-day service. It is recommended that you place orders in advance, but Innovative Fabrication can help you to meet needs in tight situations. Our professionals will work with you to deliver high quality products within the time constraints that you specify.

Quality Assurance

Our professionals use state of the art saws with index repeatability of +/-2.5 microns. This means that every piece that you receive from us is guaranteed to be held to the tightest specification tolerances. We use both inspection equipment and visual inspection to ensure that no product will be delivered to you that is not 100% in line with the standards that you provide.

Manual Sort and Load

We understand that the sort and load phase of production is where chipping and damage often occur. We take the time to manually sort and load each and every product that you have ordered into Gel-Paks, chip trays, or other specially requested packaging. This allows us to ensure that nothing is damaged during the packing process and gives us one more point of inspection for quality assurance.

Shipping Process

Labels are placed on every package that is shipped, allowing you to trace the route of your product delivery. This helps to provide peace of mind that your package will be delivered on time in perfect condition. After you receive your product, we look forward to receiving feedback about how well we accommodated your diamond dicing needs so that we can continue to serve you in the future!